Stakeholders

Engagement needs reciprocity

Stakeholders are the categories of people directly or indirectly impacted by the company’s operations in different ways and in different circumstances. Engagement needs reciprocity

Stakeholders are individuals or groups who have interests, not necessarily of the same kind, in relation to a company; players with whom the company interacts in the course of its business. Camst has developed and strengthened effective and lasting relationships with stakeholders over time as an essential condition for expressing its "corporate citizenship." Engagement and dialogue with stakeholders not only provide feedback on how they rate the company’s performance, but also give insight into needs and expectations, necessary for defining effective business strategies and objectives. The process of alignment with the Agenda 2030 goals began with the definition of actions linked to SDG 17, through the creation of channels for dialogue – such as DialogueForChange Camst – kept active by means of tools which varied for the different categories, depending on their degree of interdependency with and influence on the organisation.